{"id":16979,"date":"2026-03-12T13:07:54","date_gmt":"2026-03-12T12:07:54","guid":{"rendered":"https:\/\/www.ccoocaixabank.net\/ca\/?p=16979"},"modified":"2026-03-12T13:36:50","modified_gmt":"2026-03-12T12:36:50","slug":"p12402","status":"publish","type":"post","link":"https:\/\/www.ccoocaixabank.net\/ca\/ccoo\/p12402\/","title":{"rendered":"La pressi\u00f3 no \u00e9s nom\u00e9s comercial: Testamentaries, tamb\u00e9 al l\u00edmit"},"content":{"rendered":"\n<div class=\"wp-block-group has-custom-azul-cxb-background-color has-background is-layout-flow wp-container-core-group-is-layout-768176b3 wp-block-group-is-layout-flow\" style=\"border-style:none;border-width:0px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-large-font-size wp-elements-059eb4f07c58dd6dae94095966b157f7\"><em><em><strong>Mentre el banc presumeix de resultats r\u00e8cord, als HUB de Testamentaries la c\u00e0rrega de treball s\u2019ha incrementat de forma exponencial, sense que arribin refor\u00e7os ni solucions.<\/strong><\/em><\/em><\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Fa 2 setmanes que CCOO denunciem al CUSSL la insostenible situaci\u00f3 que s&#8217;est\u00e0 vivint des de fa mesos als HUB de Testamentaries.<\/strong><\/h3>\n\n\n\n<p>La plantilla est\u00e0 assumint cada vegada m\u00e9s expedients i tasques que abans realitzaven empreses externes, sense formaci\u00f3 espec\u00edfica, sense especialitzaci\u00f3 i sense l\u00edmits clars de c\u00e0rrega de treball.<\/p>\n\n\n\n<p>Aquesta situaci\u00f3 no nom\u00e9s afecta les condicions laborals, tamb\u00e9 est\u00e0 deteriorant la qualitat del servei i generant reclamacions de la <strong>clientela<\/strong>.<\/p>\n\n\n\n<p>Des de <strong>CCOO exigim<\/strong> mesures concretes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>Formaci\u00f3 espec\u00edfica<\/strong> i especialitzaci\u00f3 de tasques<\/li>\n\n\n\n<li><strong>L\u00edmits raonables<\/strong> d&#8217;expedients per gestor o gestora<\/li>\n\n\n\n<li><strong>Eines de gesti\u00f3<\/strong> \u00e0gils<\/li>\n\n\n\n<li><strong>Ampliar terminis<\/strong> de contacte amb hereus i hereves<\/li>\n\n\n\n<li><strong>Teletreball<\/strong> com a la resta de SSCC<\/li>\n\n\n\n<li><strong>Millora de la retribuci\u00f3 variable<\/strong><\/li>\n\n\n\n<li><strong>Carrera professional<\/strong> d&#8217;acord amb les funcions<\/li>\n\n\n\n<li><strong>Equips de cobertura<\/strong> per a vacances i baixes<\/li>\n\n\n\n<li><strong>Sistema d&#8217;atenci\u00f3 telef\u00f2nica<\/strong> a l&#8217;hereu o hereva<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>Millors mitjans t\u00e8cnics<\/strong> i espais de treball adequats <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-70d3dfd8 wp-block-group-is-layout-constrained\" style=\"border-style:none;border-width:0px;border-top-left-radius:18px;border-top-right-radius:18px;border-bottom-left-radius:18px;border-bottom-right-radius:18px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"has-text-align-center has-large-font-size\"><strong>La pressi\u00f3 no \u00e9s nom\u00e9s comercial.<br>\u00c9s un model de gesti\u00f3 que est\u00e0 portant moltes \u00e0rees del banc al l\u00edmit.<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-primary-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-70d3dfd8 wp-block-group-is-layout-constrained\" style=\"border-width:5px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"has-text-align-center has-large-font-size\"> <strong><em>La plantilla de Testamentaries mereix treballar amb mitjans adequats i sense una pressi\u00f3 que genera frustraci\u00f3, estr\u00e8s i deteriora el servei.<\/em><\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"120\" src=\"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN.jpg\" alt=\"\" class=\"wp-image-7473\" srcset=\"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN.jpg 1280w, https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN-512x48.jpg 512w, https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN-768x72.jpg 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Mentre el banc presumeix de resultats r\u00e8cord, als HUB de Testamentaries la c\u00e0rrega de treball s&#8217;ha incrementat de forma exponencial, sense que arribin refor\u00e7os ni solucions. La plantilla est\u00e0 assumint cada cop m\u00e9s expedients i tasques que abans realitzaven empreses externes, sense formaci\u00f3 espec\u00edfica, sense especialitzaci\u00f3 i sense l\u00edmits clars de c\u00e0rrega de treball. Aquesta situaci\u00f3 no nom\u00e9s afecta les condicions laborals, tamb\u00e9 est\u00e0 deteriorant la qualitat del servei i generant reclamacions de la clientela. Des de CCOO exigim mesures concretes: La pressi\u00f3 no \u00e9s nom\u00e9s comercial. \u00c9s un model de gesti\u00f3 que est\u00e0 portant a moltes \u00e0rees del [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":16982,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"wp-custom-template-noticia-con-encabezado-el-momento-es-ahora-y-pie-el-poder-de-cambiar-las-cosas","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16979","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ccoo"],"author_meta":{"display_name":"Juan Morais","author_link":"https:\/\/www.ccoocaixabank.net\/ca\/author\/juanmorais\/"},"featured_img":"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2026\/03\/una altra-de-testamentarias-512x384.jpg","coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/www.ccoocaixabank.net\/ca\/categoria\/ccoo\/\" class=\"advgb-post-tax-term\">CCOO<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">CCOO<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 2 mesos ago","modified":"Updated 2 mesos ago"},"absolute_dates":{"created":"Posted on 12 de mar\u00e7 de 2026","modified":"Updated on 12 de mar\u00e7 de 2026"},"absolute_dates_time":{"created":"Posted on 12 de mar\u00e7 de 2026 13:07","modified":"Updated on 12 de mar\u00e7 de 2026 13:36"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/16979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/comments?post=16979"}],"version-history":[{"count":8,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/16979\/revisions"}],"predecessor-version":[{"id":16992,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/16979\/revisions\/16992"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media\/16982"}],"wp:attachment":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media?parent=16979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/categories?post=16979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/tags?post=16979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}