{"id":5347,"date":"2025-03-14T09:17:51","date_gmt":"2025-03-14T08:17:51","guid":{"rendered":"https:\/\/www.ccoocaixabank.net\/ca\/?p=5347"},"modified":"2025-03-14T09:39:41","modified_gmt":"2025-03-14T08:39:41","slug":"p6133","status":"publish","type":"post","link":"https:\/\/www.ccoocaixabank.net\/ca\/ccoo\/p6133\/","title":{"rendered":"Carteritzaci\u00f3: Tapar el Sol amb un dit"},"content":{"rendered":"\n<div class=\"wp-block-group has-tertiary-background-color has-background is-layout-flow wp-container-core-group-is-layout-768176b3 wp-block-group-is-layout-flow\" style=\"border-style:none;border-width:0px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<p class=\"has-text-align-center has-primary-color has-text-color has-link-color has-large-font-size wp-elements-d5d9a02975bb48a92b785083bfb7f669\"><em><mark style=\"background-color:#fbf4f3\" class=\"has-inline-color has-primary-color\"><strong>El comen\u00e7ament del 2025<\/strong> ha estat un<\/mark> <strong>caos<\/strong> amb el proc\u00e9s de <strong>carteritzaci\u00f3<\/strong> , i la <strong>soluci\u00f3<\/strong> ha estat un <strong>protocol<\/strong> anunciat el 24 de gener, <strong>esc\u00e0s i sense recursos.<\/strong><\/em><\/p>\n<\/div>\n\n\n\n<p><strong>CCOO reclamem<\/strong> que <strong>una situaci\u00f3 extraordin\u00e0ria<\/strong> que afecta de manera tan significativa a la plantilla <strong>requereix un protocol extraordinari<\/strong> , <strong>dotat de recursos<\/strong> i que faciliti la <strong>resoluci\u00f3<\/strong> d&#8217;incid\u00e8ncies de forma <strong>\u00e0gil i senzilla<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Actualment <strong>no hi ha personal suficient<\/strong> per gestionar les incid\u00e8ncies, i el <strong>protocol<\/strong> \u00e9s tan <strong>tedi\u00f3s<\/strong> , i la resoluci\u00f3 triga tant, que <strong>convida a desistir.<\/strong><\/li>\n\n\n\n<li>Seguim <strong>sense soluci\u00f3 per a produccions<\/strong> que per la lentitud a carteritzar a la clientela, <strong>el\/la gestor\/a es queda sense el c\u00f2mput.<\/strong><\/li>\n\n\n\n<li><strong>No s&#8217;ajusten els reptes<\/strong> a les <strong>carteres<\/strong> que s&#8217;han quedat amb un <strong>percentatge elevat de s\u00e8nior.<\/strong><\/li>\n\n\n\n<li>Situaci\u00f3 de <strong>clientela que son matrimoni asignats a gestors\/es diferents.<\/strong><\/li>\n\n\n\n<li>A <strong>Connecta<\/strong>, les carteres han canviat tant, que han de comen\u00e7ar gaireb\u00e9 de zero, amb <strong>clients<\/strong> que surten <strong>d&#8217;oficina<\/strong> i <strong>alguns no s\u00f3n digitals.<\/strong><\/li>\n\n\n\n<li>La clientela <strong>aut\u00f2noma societ\u00e0ria hauria d&#8217;estar<\/strong> amb el\/la <strong>gestor\/a<\/strong> que tingui la <strong>Societat.<\/strong> El contrari fa que correm el risc de perdre el negoci.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-primary-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-70d3dfd8 wp-block-group-is-layout-constrained\" style=\"border-width:5px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"has-text-align-center has-large-font-size\"> <strong><em>CCOO reclama que el protocol gaireb\u00e9 no ha solucionat res, i la plantilla pateix una mala planificaci\u00f3 de l&#8217;entitat a l&#8217;hora d&#8217;implantar el nou pla estrat\u00e8gic.<\/em><\/strong><\/p>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;inici del 2025 ha estat un caos amb el proc\u00e9s de carteritzaci\u00f3, i la soluci\u00f3 ha estat un protocol anunciat el 24 de gener, esc\u00e0s i sense recursos. CCOO reclamem que una situaci\u00f3 extraordin\u00e0ria que afecta de manera tan significativa la plantilla requereix un protocol extraordinari, dotat de recursos i que faciliti la resoluci\u00f3 d&#8217;incid\u00e8ncies de forma \u00e0gil i senzilla. Actualment no hi ha prou personal per gestionar les incid\u00e8ncies, i el protocol \u00e9s tan tedi\u00f3s, i la resoluci\u00f3 triga tant, que convida a desistir. Seguim sense soluci\u00f3 per a produccions que per la lentitud a carteritzar a la [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":5349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"wp-custom-template-noticia-con-encabezado-el-momento-es-ahora-y-pie-el-poder-de-cambiar-las-cosas","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ccoo"],"author_meta":{"display_name":"Juan Morais","author_link":"https:\/\/www.ccoocaixabank.net\/ca\/author\/juanmorais\/"},"featured_img":"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/03\/carteres-512x384.jpg","coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/www.ccoocaixabank.net\/ca\/categoria\/ccoo\/\" class=\"advgb-post-tax-term\">CCOO<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">CCOO<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 1 any ago","modified":"Updated 1 any ago"},"absolute_dates":{"created":"Posted on 14 de mar\u00e7 de 2025","modified":"Updated on 14 de mar\u00e7 de 2025"},"absolute_dates_time":{"created":"Posted on 14 de mar\u00e7 de 2025 09:17","modified":"Updated on 14 de mar\u00e7 de 2025 09:39"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/5347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/comments?post=5347"}],"version-history":[{"count":11,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/5347\/revisions"}],"predecessor-version":[{"id":5363,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/5347\/revisions\/5363"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media\/5349"}],"wp:attachment":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media?parent=5347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/categories?post=5347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/tags?post=5347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}