{"id":6283,"date":"2025-05-29T09:02:55","date_gmt":"2025-05-29T07:02:55","guid":{"rendered":"https:\/\/www.ccoocaixabank.net\/ca\/?p=6283"},"modified":"2025-05-29T15:40:20","modified_gmt":"2025-05-29T13:40:20","slug":"p7414","status":"publish","type":"post","link":"https:\/\/www.ccoocaixabank.net\/ca\/ccoo\/p7414\/","title":{"rendered":"Connecta: L&#8217;absurd de trucar perqu\u00e8 acceptin trucades"},"content":{"rendered":"\n<div class=\"wp-block-group has-tertiary-background-color has-background is-layout-flow wp-container-core-group-is-layout-768176b3 wp-block-group-is-layout-flow\" style=\"border-style:none;border-width:0px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<p class=\"has-text-align-center has-primary-color has-text-color has-link-color has-large-font-size wp-elements-2f06b48dbe256ede6d6223d7f0ff24e5\"><em><strong><mark style=\"background-color:#fbf4f3\" class=\"has-inline-color has-primary-color\">L&#8217;entitat, incloent centres Connecta, estan obligant la plantilla a trucar a clients\/es que ja han manifestat expl\u00edcitament que no volen rebre trucades comercials, amb l&#8217;objectiu de conv\u00e8ncer-los perqu\u00e8 canvi\u00efn la seva negativa per un SI<\/mark><\/strong><\/em>.<\/p>\n<\/div>\n\n\n\n<p><strong>Potser<\/strong>, si un <strong>client\/a no vol ser contactat\/ada<\/strong> per a ofertes comercials, <strong>no hauria d&#8217;estar gestionat per Connecta.<\/strong> La plantilla <strong>Connecta<\/strong>, pel seu model de relaci\u00f3 amb la clientela, <strong>est\u00e0 preocupada per aquesta gesti\u00f3.<\/strong><\/p>\n\n\n\n<p>Connecta, darrerament \u00e9s ple de sorpreses: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"margin-top:0%;margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\">Centres on s&#8217;exigeix estar al <strong>80% de Q2 a 30 de juny<\/strong>: <strong>Millor<\/strong> que demanin el <strong>100% i aix\u00ed marxem 2 mesos de vacances<\/strong> tota la plantilla. Se&#8217;ns exigeix m\u00e9s abans de poder gaudir de les <strong>vacances<\/strong>, convertint all\u00f2 que hauria de ser un motiu d&#8217;alegria, en un <strong>sentiment de culpa o penit\u00e8ncia.<\/strong><\/li>\n\n\n\n<li style=\"margin-top:0%;margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\"> <strong>No tots<\/strong> <strong>els centres tenen els<\/strong> <strong>mateixos drets<\/strong> : En alguns es facilita la sortida de la plantilla que vol <strong>iniciar nous projectes<\/strong> a l&#8217;entitat, mentre que en altres es bloqueja, generant un clar sentiment de <strong>discriminaci\u00f3.<\/strong> <\/li>\n\n\n\n<li style=\"margin-top:0%;margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\"><strong>Canvis de carteres:<\/strong> Seguim patint <strong>improvisacions i canvis constants<\/strong> . Et treuen clients amb operacions en curs en qualsevol moment i sense realimentar la cartera. Aquesta situaci\u00f3 no afecta a tothom per igual, <strong>cosa que genera frustraci\u00f3 i desigualtats a la plantilla.<\/strong><\/li>\n\n\n\n<li style=\"margin-top:0%;margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\"><strong>Reptes mal gestionats:<\/strong> La mateixa improvisaci\u00f3 es pateix amb els reptes. Han trigat a baixar els <strong>reptes de la Q2 i la suposada rebaixa no s&#8217;ha notat,<\/strong> tot i estar en per\u00edode de vacances. A m\u00e9s, ja <strong>s&#8217;anuncien nous canvis per a la Q3&#8230;<\/strong> i ja <strong>estem tremolant<\/strong>, <strong>mai no s\u00f3n per millor.<\/strong><\/li>\n\n\n\n<li style=\"margin-top:0%;margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\"><strong>Reunions<\/strong> <strong>en horaris inadequats:<\/strong> Com a les <strong>8:15 h,<\/strong> quan no hi ha temps <strong>ni<\/strong> per <strong>encendre la tauleta<\/strong>, o a les <strong>14:30 h, limitant el temps de menjar<\/strong> dels qui tenen horari de tarda.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group has-border-color has-primary-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-70d3dfd8 wp-block-group-is-layout-constrained\" style=\"border-width:5px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"has-text-align-center has-large-font-size\"> <strong><em>CCOO exigim coher\u00e8ncia, planificaci\u00f3 i respecte per a la plantilla de Connecta.<\/em><\/strong><\/p>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Connecta estan obligant la plantilla a trucar a clients\/es que han manifestat que no desitgen ser contactats\/des amb ofertes comercials, amb l&#8217;objectiu de conv\u00e8ncer-los perqu\u00e8 canvi\u00efn per un SI a tot. Potser, si un client no vol ser contactat per a ofertes comercials, no hauria d&#8217;estar gestionat per Connecta. Connecta darrerament \u00e9s ple de sorpreses: CCOO exigim coher\u00e8ncia, planificaci\u00f3 i respecte per a la plantilla de Connecta.<\/p>\n","protected":false},"author":7,"featured_media":6286,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6283","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ccoo"],"author_meta":{"display_name":"Juan Morais","author_link":"https:\/\/www.ccoocaixabank.net\/ca\/author\/juanmorais\/"},"featured_img":"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/05\/connecta-2-512x384.jpg","coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/www.ccoocaixabank.net\/ca\/categoria\/ccoo\/\" class=\"advgb-post-tax-term\">CCOO<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">CCOO<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 11 mesos ago","modified":"Updated 11 mesos ago"},"absolute_dates":{"created":"Posted on 29 de maig de 2025","modified":"Updated on 29 de maig de 2025"},"absolute_dates_time":{"created":"Posted on 29 de maig de 2025 09:02","modified":"Updated on 29 de maig de 2025 15:40"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/6283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/comments?post=6283"}],"version-history":[{"count":9,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/6283\/revisions"}],"predecessor-version":[{"id":6301,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/6283\/revisions\/6301"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media\/6286"}],"wp:attachment":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media?parent=6283"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/categories?post=6283"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/tags?post=6283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}