{"id":7642,"date":"2025-10-27T10:09:28","date_gmt":"2025-10-27T09:09:28","guid":{"rendered":"https:\/\/www.ccoocaixabank.net\/ca\/?p=7642"},"modified":"2025-10-27T11:55:41","modified_gmt":"2025-10-27T10:55:41","slug":"p9549","status":"publish","type":"post","link":"https:\/\/www.ccoocaixabank.net\/ca\/ccoo\/p9549\/","title":{"rendered":"Seguiment comercial: Quan l&#8217;ajuda s&#8217;assembla massa a la pressi\u00f3"},"content":{"rendered":"\n<div class=\"wp-block-group has-tertiary-background-color has-background is-layout-flow wp-container-core-group-is-layout-768176b3 wp-block-group-is-layout-flow\" style=\"border-style:none;border-width:0px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<p class=\"has-text-align-center has-large-font-size\"><strong>L&#8217;entitat ens ha reunit per informar d&#8217;un protocol de <strong>seguiment<\/strong> dins de la sistem\u00e0tica comercial.<br> <strong>CCOO exigeix obrir negociaci\u00f3 per millorar l&#8217;Acord de Desconnexi\u00f3 del 2020<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<p class=\"has-large-font-size\"> Que diu CaixaBank:<\/p>\n\n\n\n<p> \u201cEl seguiment comercial recolza els gestors\/es.<\/p>\n\n\n\n<p>\u00c9s essencial compartir bones pr\u00e0ctiques, aclarir les promocions i oferir argumentaris actualitzats.&#8221;<\/p>\n\n\n\n<p class=\"has-large-font-size\"> Nosaltres ho vivim aix\u00ed:<mark style=\"background-color:#ffffff\" class=\"has-inline-color\"><\/mark> <strong><mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">control, comparatives i pressi\u00f3.<\/mark><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> <strong>Compartir bones pr\u00e0ctiques <mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">\u2192 comparar en p\u00fablic.<\/mark><\/strong><\/li>\n\n\n\n<li><strong>\u201cAclarir promocions\u201d <mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">\u2192 repetir objectius impossibles.<\/mark><\/strong><\/li>\n\n\n\n<li><strong>\u201cArgumentaris comercials\u201d <mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">\u2192hi ha oficines que ho venen, i per tant, totes poden fer-ho.<\/mark><\/strong><\/li>\n\n\n\n<li><strong>\u201cM\u00e0xim una vegada al dia\u201d <mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">\u2192 per\u00f2 amb \u201cbon dia\u201d, \u201ctancament\u201d i <em>bonus-track<\/em> per Teams, correu, trucades&#8230;<\/mark><\/strong><\/li>\n\n\n\n<li> <strong>\u201cEvitar r\u00e0nquings\u201d <mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">\u2192 sempre hi ha un r\u00e0nquing on compares malament.<\/mark><\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u00c9s curi\u00f3s que <strong>diguin: \u201c<em>s&#8217;han d&#8217;evitar r\u00e0nquings<\/em>\u201d, quan han negat p\u00fablicament la seva exist\u00e8ncia.<\/strong><\/p>\n\n\n\n<p class=\"has-large-font-size\"> Optimitzaci\u00f3 del temps, diuen:<\/p>\n\n\n\n<p>Assignar una persona <strong>responsable per DT per racionalitzar el nombre de reunions<\/strong>.<\/p>\n\n\n\n<p class=\"has-large-font-size\"> <strong><mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">La nostra realitat:<\/mark><\/strong><\/p>\n\n\n\n<p> <strong><mark style=\"background-color:#ffffff\" class=\"has-inline-color has-contrast-color\">Teams i reunions eternes, dies sense poder atendre la clientela.<\/mark><\/strong><\/p>\n\n\n\n<p>La plantilla no necessita m\u00e9s controls, sin\u00f3 <strong>temps, confian\u00e7a i el compliment dels Acords de Desconnexi\u00f3 de 2020 i del 2014.<\/strong><\/p>\n\n\n\n<p> <strong>CCOO<\/strong> volem abordar una <strong>negociaci\u00f3<\/strong> per <strong>millorar el protocol de desconnexi\u00f3.<\/strong><\/p>\n\n\n\n<p><strong>Es sanciona a qui vulnera l&#8217;acord de desconnexi\u00f3 digital?<\/strong><\/p>\n\n\n\n<p><strong><mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">NO.<\/mark><\/strong> <strong><mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">Exigim sancionar, amb mesures disciplin\u00e0ries<\/mark><\/strong> , <strong><mark style=\"background-color:#ffffff\" class=\"has-inline-color has-primary-color\">als comandaments que incompleixen.<\/mark><\/strong><\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-primary-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-70d3dfd8 wp-block-group-is-layout-constrained\" style=\"border-width:5px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"has-text-align-center has-large-font-size\"><strong><em>CCOO estem en contra d&#8217;un protocol de pressi\u00f3 disfressat d&#8217;ajuda<\/em><\/strong>.<strong> <em>No serem c\u00f2mplices<\/em><\/strong>.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"120\" src=\"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN.jpg\" alt=\"\" class=\"wp-image-7473\" srcset=\"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN.jpg 1280w, https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN-512x48.jpg 512w, https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/EL-PODER-CATALAN-768x72.jpg 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;entitat ens ha reunit per informar d&#8217;un protocol de seguiment a la sistem\u00e0tica comercial. CCOO exigeix obrir negociaci\u00f3 per millorar l&#8217;acord de desconnexi\u00f3 2020. Que CaixaBank diu: \u00abEl seguiment comercial d\u00f3na suport als gestors\/es. \u00c9s essencial compartir bones pr\u00e0ctiques, aclarir les promocions i oferir argumentaris actualitzats.\u00bb Nosaltres ho vivim aix\u00ed: control, comparatives i pressi\u00f3. \u00c9s curi\u00f3s que diguin: \u00abs&#8217;han d&#8217;evitar r\u00e0nquings\u00bb, quan n&#8217;han negat p\u00fablicament l&#8217;exist\u00e8ncia. Optimitzaci\u00f3 del temps, diuen: Assignant una persona responsable per DT per racionalitzar el nombre de reunions. La nostra realitat: Teams i reunions eternes, dies sense poder atendre la clientela. La [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":7648,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"wp-custom-template-noticia-con-encabezado-el-momento-es-ahora-y-pie-el-poder-de-cambiar-las-cosas","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ccoo"],"author_meta":{"display_name":"Juan Morais","author_link":"https:\/\/www.ccoocaixabank.net\/ca\/author\/juanmorais\/"},"featured_img":"https:\/\/www.ccoocaixabank.net\/ca\/wp-content\/uploads\/sites\/3\/2025\/10\/sistematica_CAT-512x384.jpg","coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/www.ccoocaixabank.net\/ca\/categoria\/ccoo\/\" class=\"advgb-post-tax-term\">CCOO<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">CCOO<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 6 mesos ago","modified":"Updated 6 mesos ago"},"absolute_dates":{"created":"Posted on 27 d'octubre de 2025","modified":"Updated on 27 d'octubre de 2025"},"absolute_dates_time":{"created":"Posted on 27 d'octubre de 2025 10:09","modified":"Updated on 27 d'octubre de 2025 11:55"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/7642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/comments?post=7642"}],"version-history":[{"count":5,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/7642\/revisions"}],"predecessor-version":[{"id":7660,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/posts\/7642\/revisions\/7660"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media\/7648"}],"wp:attachment":[{"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/media?parent=7642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/categories?post=7642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccoocaixabank.net\/ca\/wp-json\/wp\/v2\/tags?post=7642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}